Samsung CEO calls Galaxy Fold failure “embarrassing”; admits phone wasn’t ready

It has been a while since we have heard about the Samsung’s first-ever foldable phone, Galaxy Fold which proved to be a major disappointment after its screen started to cause problems in the hands of the tech reviewers.

In a recent interview with The Independent, Samsung co-CEO DJ Koh admitted that the Galaxy Fold was pushed “before it was ready” which led to a major setback only days before its official debut in the smartphone market. He called this ordeal “embarrassing.”

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The smartphone which has been hyped for a few years was supposed to be released in April but the device’s screen due to the lack of warning to not remove the protective coating and issues with folding hinge ended up causing a major scandal. The company quickly recalled all the smartphones to investigate the matter and postponed the launch indefinitely.

Since then, Samsung has issued many statements regarding the imminent launch of the device but we still do not have a month or even a date specified for the availability of Galaxy Fold smartphones.

According to Koh, the South Korean tech giant has defined all the problem and issues with the Galaxy Fold and is testing 2000 devices at the moment to avoid any new problems in the future.

For those who are waiting for the release of the Galaxy Fold smartphone, he also informed that the device is not ready yet and that the company needs more time. Furthermore, he admitted that the company missed something on the foldable phone and asserted that Samsung is now in the process of recovery.

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Looking at the mortifying condition of Samsung, Huawei also decided to push back the launch of its foldable Mate X smartphone from June to September and is again testing the phone to avoid the fate of Galaxy Fold.

Image Source: Trusted Reviews

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