Imagine waking up to the news that the $2000 Samsung Galaxy Fold is already facing broken screen issues. The company sent its foldable phones to some of the tech reviewers who are reporting that either there are bumps in the screen or the screen has totally stopped functioning.
To be honest, this reminds us of the battery fiasco of the Galaxy Note 7, which caused a great deal of embarrassment for the company as even the airlines around the globe banned Note 7 during flight. But somehow we are not surprised as we had already professed the unnecessity of foldable phones.
A broken or a malfunctioning screen is something that comes first to your mind when you think of the upcoming foldable phones. Samsung has been working on the Galaxy Fold since 2011 and if the company couldn’t overcome the most obvious problem in a foldable phone in 8 years, this really means that it is not ready for the masses yet.
Galaxy Fold Screen Problem
For those who still don’t know. Samsung sent out Galaxy Fold to some of the tech reviewers prior to the public launch of the phone and just after a day or two of use, the reviewers reported severe malfunctions with the device.
Mark Gurman from Bloomberg tweeted that the display on his Galaxy Fold broke after two days of use.
Later he revealed that he tried to peel off the thin plastic coating on the main screen of the device that looks like any ordinary protective film that comes out of the box. This caused the device to malfunction. Strange.
Tech YouTuber Marques Brownlee also took it to twitter to report the same issue, stating that he also tried to peel off the thin layer considering it a low-grade protective coating, making the phone unusable.
“We will thoroughly inspect these units in person to determine the cause of the matter” Samsung stated in an official statement. Head to the bottom to read the full statement. Since this fiasco, shares of the company dropped down 3.1 percent, while the broader market was down 1.43 percent.
Since the foldable phones come with plastic screens and though they have been robotically tested to open and fold 200 thousand times, it still does not compare to the real-life usage of an actual person because unlike human robots have no margin of error.
Manufacturers are in habit of making ridiculous claims about their products, but that does not ensure smooth real life usage. This also acts as a warning for the foldable phone from Huawei, Mate X which I personally dread more for, as its out-folding display will be more prone to scratches and damage.
Should you buy a foldable phone yet?
The answer to this is clearly a big No. Why? because this is the first generation of the foldable devices and if a phone breaks its screen the second day after 8 years of work is put in it, this indicates that it’s not just about the Galaxy Fold, but the foldable phones, in general, are not ready yet.
You might want to wait for the second or the third generation of the foldable phones. This is actually the worst possible start for the foldable phones but at the same time, we are also optimistic that one-day such foldable phones might actually present themselves as great devices with enhanced usability and no critical compromises.
Here is the complete official statement from Samsung addressing the issue regarding Galaxy Fold broken screen:
“A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter.
Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.”